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New World Health Brands CBD Frequently Asked Questions

Don't see the answer to your question here? Get in touch with our Customer Support.




How long does it take to receive my purchased item(s)?

You can expect a delivery time of 7-10 business days after purchase. Please note that processing your order may take up to 1 business day. Tracking information from the carrier might not be available immediately.


Does New World Health Brands CBD ship internationally?

No, we do not ship outside of the United States at this time.


Shipping Rates

New World Health Brands ships via the United States Postal Service and rates will be available for review before payment.


Can I return a product?

Yes, all products carry a 14-day customer satisfaction guarantee. If you are not satisfied with any of these products, simply return the unused portion of the product for a full refund less any shipping charges. For more information, please see our Shipping & Returns page.


About CBD Oil


What is CBD?

Cannabidiol (CBD) is a naturally-occurring constituent of industrial hemp (cannabis Sativa) plants. It is the most abundant non-psychoactive cannabinoid found in cannabis and is being scientifically investigated for numerous reasons. Most people have heard of a cannabinoid called THC, which is the ingredient in cannabis that gets users high. Unlike THC, CBD (cannabidiol) is a non-psychoactive cannabinoid and does not cause a high.


What is CBD Oil?

CBD oil refers to a sublingual tincture of CBD. CBD oil or a tincture is made by mixing CBD extract from a cannabis plant into a base like a hemp seed oil. The CBD oil can be held under the tongue and absorbed directly into the bloodstream or applied directly to the skin. Sublingual absorption provides a faster effect than absorption via the stomach (i.e. taking a CBD capsule or edible product). 


What’s the difference between CBD from hemp and CBD from marijuana?

Both hemp and marijuana are from the same genus and species (Cannabis Sativa). The characteristic of having low THC is the single difference that most rely on to distinguish industrial hemp from marijuana. CBD taken from hemp and marijuana is the same compound.


How do I consume CBD?

The CBD oil we offer has a couple of different applications. You can hold a sublingual dose under the tongue for 30-60 seconds (recommended for fastest absorption), apply the oil topically to your skin (can be applied directly to a problem area or mixed with your favorite moisturizer), or blend the oil in a health-conscious smoothie. We will include further dosing instructions with the product.


Can I give CBD to my pet?

Yes. CBD may treat many of the same conditions in animals as it does in humans. CBD may be used for pets, however, their dosage should be much smaller than yours. We recommend you speak with a veterinarian before giving your pet a CBD product. 


Will I get ‘high’ off of CBD?

No. CBD is a non-psychoactive cannabinoid so it will not get you high like marijuana (THC) does.


What is CBD used for?

CBD may be useful for some conditions like the FDA approved CBD product Epidiolex® for treating epilepsy in children. Scientists are finding new uses for the rejuvenating effects of CBD every day.


Do you need a prescription for CBD?

No. CBD is not an FDA-approved pharmaceutical or dietary supplement. You are free to purchase CBD for yourself or your pets without seeing a doctor.


Do drug tests screen for CBD?

No. Drug tests screen for THC, the psychoactive cannabinoid found in marijuana, not CBD. CBD hemp oil will contain a small amount of THC, less than 0.3%. This amount of THC, even though extremely tiny, can cause a failure of a drug test when a person is using CBD oil. The higher the dose of CBD oil a person takes the higher the chances of failing a drug test while using CBD oil. You should use caution while taking CBD if you will be taking a drug test shortly.


Does CBD Enter your Bloodstream?

Technique of Ingesting CBD

Enters The Bloodstream

Absorption Points

CBD Products



Skin Pores

Creams, Lotions, and Salves



Under The Tongue

Dissolvable Tablets and Tinctures



Digestive Tract

Soft gel Capsules


It is important to understand that there are different techniques to absorbing CBD such as applying topically, or ingesting sublingually or swallowing orally. When CBD is absorbed topically it does not enter your bloodstream but rather connects with nearby cannabinoid receptors through your skin pores. If CBD is taken sublingually, under your tongue, for at least 30-60 seconds before swallowing it bypasses digestion and becomes rapidly absorbed directly into your bloodstream. If CBD is taken orally, it enters through your digestive system and into your bloodstream.


Can CBD Be Absorbed Through the Skin?

Yes, CBD can be absorbed by the skin if applied topically. The human skin is a complex organ that has devised numerous strategies, such as physical, chemical, and microbiological barriers, to protect us from external agents. Research suggests that CBD applied topically is potent enough to overcome the resistibility of our immune system. The CBD potency required is typically determined case by case, as well as the body weight of the individual. When CBD is absorbed topically it does not enter the bloodstream but rather connects with nearby cannabinoid receptors through the skin pores.

Your Account


What are the benefits of creating a New World Health Brands account?


Once you've registered a New World Health Brands account, you will have the ability to see your addresses, update them if needed, your current and previous orders, your product reviews, save your cart, add to your wishlist and also invite others to purchase!

I'm having trouble logging into my New World Health Brands account?


When you are logging into your account and see "Authentication Failed" this means that your account does not yet exist or you have an incorrect password. From the login page, select "Reset Password" where an automatic email will be sent containing a link to reset your password. If no email is received, please check your spam or with your email provider to see what filters you can update on your email account that will allow New World Health Brands' email to be received correctly to your inbox.

CBD products made from industrial hemp are legal within the U.S. as long as they contain less than 0.3% THC. Our products are legal for sale and use in any state and without a prescription.

This product is not for use by or sale to persons under the age of 21. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctor's advice should be sought before using this and any supplemental dietary product. All trademarks and copyrights are the property of their respective owners and are not affiliated with nor do they endorse this product. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease. Individual weight loss results will vary.

By using this site, you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void Where Prohibited by Law.


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